WellKiwis swab samples are collected by self-swabbing with a nose swab. This is an effective way of testing for influenza and other respiratory viruses.

You will be provided with instructions to guide you through the swab collection process. Our Clinical team can also offer you guidance and support over the phone or by video call you if you need it.

Please note - unlike RATs, these swabs must be returned in the solution and tube provided. 

Self-Swabbing Instructions 

Result reporting

The ESR lab staff will test your swab for influenza, COVID-19, Rhinovirus, Respiratory syncytial virus (RSV), Enterovirus, Adenovirus, Parainfluenza virus types 1-3 and Human metapneumovirus (HMPV).

Influenza and COVID-19 results will be available within 72 hours*, results for other respiratory viruses may take up to two weeks.

*Sometimes tests need to be repeated to confirm the result is correct, this may mean your swab result will take a little longer to get to you than usual. 

All swab results are sent to your GP and can be accessed through the Manage My Health patient portal. 

Positive test result for influenza: If the swab tests positive for the flu virus, we will let you know via phone call or text and explain what happens next as further sampling is required. 

Positive test result for COVID-19: If the swab tests positive for COVID-19, we will let you know via phone call or text, and nothing further is needed. 

Negative test results for influenza and COVID-19: If the swab shows no flu or COVID-19 virus, we will let you know via email, and nothing further is needed.

Self-swabbing video 

The below video shows you how to take a nose swab at home for all ages:

eGift Cards

To recognise your time and effort in providing samples for the WellKiwis study, you are given a $30 egift card for each sample provided. If you have any issues using your egift card, please click the below link for instructions:

How do I use a Flexi eGift Card?

Redemption options